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Catching up on Operator Hour: write the steps first

Before you automate a task, get the steps out of your head. That was the main idea of Operator Hour on 17 September, the open call Mercer hosts.

  • Ask yourself three questions (17 Sep). Done it more than once? Know what changed each time? Steps written down? Any no: not ready yet.
  • Talk it through (17 Sep). Say the steps out loud. Keep them in one place: a folder, a phone recorder, or one long note.
  • Any AI assistant works (10 Sep). Results come from your steps and files, not the brand.
  • Give it seven days (10 Sep). People quit early, thinking they are doing it wrong. Keep using it for a week before you judge.
  • Plan strong, build cheap (10 Sep). Plan with your tool's stronger version, and build with its cheaper one.

A week later he added a warning. One planning session with the most powerful version used about half of that version's weekly credits, and he called it not worth it. So plan with a stronger version than you build with, not always the strongest.


You're not building a robot. You're writing directions.
— Mercer, 17 September

Operator Hour is open to anyone in the community. Bring the task you are stuck on.

Open the Operator Hour event

Which task in your week would pass all three questions?

— Nitwyt OS